There is no way you were born to just pay bills and wait!

Frequently Asked
Questions

  • Delivery
  • Orders
  • Returns
Delivery

Estimated Shipping Delivery Times:

It takes 3-7 days to fulfill an order, after which it’s shipped out. The shipping time depends on your location, but can be estimated as follows:
USA: 5- 8 business days
International: 10-20 business days


International Shipping:

An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.


Order Never Arrived:

Before getting in touch with us, please help us out by doing the following:

  • Check your shipping confirmation email for any mistakes in the delivery address.
  • Ask your local post office if they have your package.
  • Stop by your neighbors in case the courier left the package with them.

Pro tip: Package theft is on the rise— If you’re expecting a home delivery and you know you won’t be home to accept it, use an address where you know you’ll be!

If the shipping address was correct, and the package wasn’t left at the post office or at your neighbor’s, get in touch with us HERE with your order number.

If you did find a mistake in your delivery address, we can send you a replacement order, but shipping will be at your own cost.

Orders

How Do I Track My Order

If your shipping method includes tracking, you’ll receive a tracking link via email when your order ships out. If you have any questions about your tracking or shipment, drop us a line HERE.


I Received a Wrong/Damaged Product

We’re so sorry if the product you ordered arrived damaged. To help us resolve this for you quickly, please email us HERE within a weeks’ time with photos of the damaged product, your order number, and any other details you may have about your order. We’ll get back to you with a resolution as soon as possible!

Returns

Returns Policy

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us HERE!


Refund Policy

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us Here with photos of wrong/damaged items and we’ll sort that out for you.


Exchanges

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabelled. If that’s the case, please let us know HERE within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!



Ask Us Something

The only way to expand our “frequently asked questions“ section is to have some more questions that are frequently asked of us. So fire us off an email.

Email Us